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As a Support team, we aim for an ambitious average First Response Time (FRT) target of under 3 hours and a C-Sat happiness rating of 90% or above. Whilst these metrics are used to track how well we do as a Support team, we cover much more ground for our customers beyond just responding in a timely and friendly manner…. Read More →

Welcome to Small Ships; where the Marvel dev team share a little of what they’ve been working on in the past month. Enjoy! We’ve recently released a small change to the way a new text element’s initial font is chosen in Marvel’s design tool. When you’re designing a screen with a lot of text content, keeping fonts complementary and consistent… Read More →

Microcopy is the teeny-weeny text or sentences that you see on the user interface of an app. In terms of user experience, I think it plays a crucial role in differentiating a good product from an insanely great one. I recently had the opportunity to work on a product which needed to communicate a lot of things to the user,… Read More →

When it comes to selecting a pattern for the primary mobile navigation, product designers usually choose between two options — side drawer (also known as a hamburger menu) and tab bar. Both navigation patterns have their pros and cons. Since this article is about tab bar, let’s start with its advantages over sider drawer: Visibility of current user location. No… Read More →

This week’s post is a compilation of what our motion designer at Marvel, Jonathan, found inspiring this month in design. New BBC 2 Idents Following the rise in subscription TV services, from the likes of Netflix and Amazon Prime, there’s been an ongoing battle between broadcasters and media companies to convey a more memorable expression of a brands identity. One… Read More →

If you look at companies like Dropbox, Google, and Twitter you’ll notice that they each have their own unique aesthetic. Across all their products, both mobile and web, there is a sense of consistency and uniformity in their design.The way that companies and products achieve consistency is through styleguides. A styleguide is a set of standards that aligns designs with… Read More →

This article was co-written with Angela Nguyen  You passed the initial phone interview and now comes the final test to show potential employers what you are capable of: the portfolio presentation. Portfolio presentations are the norm for any design position. It shows employers your thought process through design problems and how well you communicate to others. It’s the perfect opportunity… Read More →

‘Design Sprints’, ‘Agile’, ‘Stand Up’, ‘Lean’ – Is ‘Design System’ just another one of those buzz words we hear? It really depends on how you choose to look at it. I find that everything that’s ‘trendy’ or ‘buzz-wordy’ is usually so for a reason. There is a lot of innovation in the design systems space at the moment hence why… Read More →

Introducing a brand new series directly from the Marvel dev team. You’ll find us back here every month at the same time, dropping some details on what we’ve shipped the past 30 days. We’ll leave the big launches out of these updates, you’ll see enough of those in various mediums on all our channels. These will be focused on the… Read More →

We’re super excited to announce our integration with Microsoft Teams, a platform that combines workplace chat, meetings, notes and attachments. We’ve incorporated plenty of ways for you and your team to access Marvel projects and features directly within the app. With our Microsoft Teams integration, you can now: Access and organise your Marvel dashboard directly from Microsoft Teams Open interactive… Read More →

Recently I started seeing a trend where fellow designers skip wireframing/low-fidelity-mockups and jump straight into their UI work. While for “some” tasks this might be okay, I believe for majority of your tasks, this will hurt your final design. First, what do I mean by wireframing? When I say wireframing, I am not really talking about fancy wireframes built pixel… Read More →

To build prototypes in Marvel, all you need to do is import your designs. Whether they’re low-fi wireframes you drew on paper or hi-fi prototypes you built in Sketch, you can add these as static images to a project and make them interactive by adding hotspots. These hotspots link together your designs to create a flow which in the end… Read More →