“Unseen research is wasted research” — Gregg Bernstein. As user researchers, we’re a lucky bunch. Every day, we get to be at the forefront of the many unique and wonderful moments that occur during our user research sessions. The delight, the frustration, the a-ha moments, the uncertainty. Everything that makes us uniquely human. It’s deeply satisfying leaving a research session… Read More →

Support is at the very heart of Marvel. We’re the pulse that can be checked with every business decision and the gateway to creating a great product. If you were to look at our team today you’d see a full team, with iterative processes, measurable objectives and key results. A team with goals and the resources to focus and achieve… Read More →

What was the moment you knew you wanted to work in design? I had no idea what I wanted to study in college, so I picked something that sounded fun: film. And it was! But I had lots of other interests and also took classes in psychology, computer science, theatre design. When I saw a web design course listed it… Read More →

This month’s post is a compilation of what Marvel‘s designer and developer, Yav, found inspiring this month in design. Webflow The design tools space is changing before our very eyes and it’s companies like Webflow that rise the bar with every release. The no-code-required website builder has been around since 2013, and they keep delivering on the promise of providing… Read More →

There is one stage in the design process that get’s a bad rep. It often gets de-prioritised or skipped due to time, budget or resource constraints. Excuses are made, and User Testing falls to the bottom of the list. However, skipping this stage can result in money and time being wasted. This article will explore the extremities of what user… Read More →

What was the moment you knew you wanted to work in design? It’s when I was twenty-two in an Internet cafe in Kuala Lumpur. I’d been backpacking around Asia for several months, trying to write a novel, when I arrived at an Internet cafe when Steve Jobs was introducing the first iPhone. It grabbed my attention and shortly after I… Read More →

We’re excited to announce the first of our major releases in 2019 that will transform how you use Marvel and validate your ideas. Our goal is to bring core parts of the design process into Marvel, creating a centralised hub for starting and validating ideas, right the way through to handing off to developers. That’s why we’ve built User Testing… Read More →

It doesn’t matter how good you think your product is if your users don’t like it or find it useful. Ignoring the needs and desires of your users is like ignoring your product. The better you know your users, their environment, their needs, and the value they derive from your product, the better you can craft rewarding, satisfying, and engaging… Read More →

What was the moment you knew you wanted to work in design? How did you get to where you are now? I worked hard and I was lucky enough to take risks that paid off. Regardless of your craft, I subscribe to the belief that no one becomes an expert without a lot of hard work. I’ve always been a… Read More →

Interviewing users is an art — whether you are running usability testing, focus groups, ethnographic research or whatnot. Here are some good practices for asking users the right questions, and asking the questions the right way. Formulating the questions Interviewing users require a lot of effort and planning. Depending on how extensive the research is, you might spend several weeks preparing… Read More →

What was the moment you knew you wanted to work in design? How did you get to where you are now? After I finished school, I worked in branding and marketing agencies for a while, and I moved from Montreal to Toronto where my salary nearly doubled because there was so much more design opportunity there. After working at a… Read More →

Digital products have come a long way and so many teams are more agile than ever before. With continuous delivery, quick turnarounds and back-to-back release dates, running into production bugs every now and then is natural. At Marvel we, the support team, have developed a fool proof bug reporting method to help you squash those bugs in double time. 🐛🔨… Read More →